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Delivery Information

Terms & Conditions

This website is operated by Cleaning Club Trading Ltd. Terms such as "we", "us" and "our" refer to Cleaning Club & SNG Trading Limited where they are used in these terms and conditions.

Our registered address is;

Cleaning Club Trading Ltd

Unit 8 Wellington Business Park, New Lane, Bradford, BD4 8AL

By purchasing something from our online store, you agree to be bound by the terms and conditions contained in this document.

Incorporated into these terms are also the terms and conditions as laid out in our privacy policy and refund policy.

Online Shopping

We will take all reasonable care to ensure that the details displayed for a particular item offered for sale are correct at the time when the information was entered onto the website.

Whilst care is taken to ensure that we display as accurately as possible appearances, colours, textures or finishes, what you see on your computer monitor or equipment may differ so we cannot guarantee that images are an accurate representation of the actual goods or services that you are purchasing.

We may not be able to accept your order due to one or more of the following reasons, or for a reason not listed below:

The item you have ordered is out of stock

We cannot authorise your payment or have reasonable grounds to suspect your payment may be fraudulent

There has been a pricing or product description error

There is a system or procurement failure

You have failed our customer validation checks

When you place an order you will receive an email confirming the details of your order. This email is not confirmation that your order has been accepted by us.

Your order will only be accepted by us once your goods have been dispatched.

Standard Delivery

Please see delivery information for full details. 

We aim to process orders within 24 hours of receipt (subject to availability)

We aim to ensure delivery within 2 to 3 days of orders being placed

Please note due to demand or unforeseen circumstances if delivery is delayed we will contact you but for volume orders these can be 5-7 working days.

Orders placed on Fridays, Saturdays or Sundays may not be despatched for delivery until the following Monday and so may not be received until Tuesday.

Order Cancellation

If you wish to cancel an order you must contact us immediately to ascertain whether the items have been dispatched or not. Where they have been dispatched, you will need to return the item to us and you will be responsible for paying the cost of returning the items.

Where items have not been dispatched prior to a cancellation request our refund policy will apply.

For commercial and business orders we do not offer sale or return, goods may only be exchanged or returned where there is a material defect with the goods provided.

Liability and Indemnity

Cleaning Club shall not be liable for any direct, special, indirect, consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website.

You agree to indemnify us and our agents, officers, directors and employees, immediately and on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of any of our terms and conditions.


These terms and conditions shall be governed in accordance with the laws of England and are subject to the exclusive jurisdiction of the courts of England & Wales.

Entire Agreement

These terms and conditions constitute the entire agreement between the parties and supersede any and all preceding and contemporaneous agreements between you and cleaning club whether written or oral.


We may change these terms and conditions at any time.

Should any part-term or term be found to be unenforceable then the remainder of the terms and conditions shall continue to have full force and effect as if the invalidated term was not present.

Should any delay or failure to comply with our obligations under these terms and conditions arise where it is beyond our reasonable control, we will not be responsible to you for such delay or failure.